Acteon

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Retail Support IT Technician

The client of Acteon is a global leader and well-known name within the women underwear and lingerie segment. With over 100 years of history, today the brand is quickly expanding in Russia and is launching new start-up operations by taking over the operations from their distributor in Russia. Going with these strategic, exciting and challenging plans, we are looking for a talented and accomplished IT professional with demonstrable success in the Retail industry.

Обязанности:

  • Provides technical and/or analytical support
  • Aids in the successful completion of projects within a product or functional are
  • Quick and thorough resolution within SLAs of Service Now Incidents (trouble tickets, to address hardware/software/network connectivity problems, etc.)
  • Completion of project work by due dates such as new technology implementation
  • Pass on any feedback or suggestions by customers to the appropriate internal team

Требования:

  • Bachelor's degree or one or more years of work experience
  • Technical certifications: A+, Network+, CCENT, CCNA, MCITP.
  • Micro PC knowledge which includes a deep understanding of Computer hardware (desktops, laptops, tablets, printers, etc) and software (MS Windows operating system, MS Office, etc.)
  • Experience providing IT support
  • English: verbal and written communication skills